Contact KDPie

KDPie is operated by Pavel Dziubenko, an individual trader established in Montenegro.

Support

Write to [email protected]. One address for everything: questions about the product, account and billing problems, refund requests, privacy requests, and anything that looks wrong in your workspace.

• We answer within two business days, usually the same day.
• Support is handled in English and Russian.
• Please write from the email address your KDPie account uses — it is how we identify the workspace we are allowed to talk about.

There is no phone line: KDPie is run by one person, and email is the channel where a written record of your request exists on both sides.

Postal address

Our postal address is available on request — write to [email protected] and we will send it.

Payments and invoices

Payments are handled by Paddle, our merchant of record. Paddle is the seller named on your invoice and is responsible for collecting and remitting VAT and sales tax, so charges on your card or bank statement appear under Paddle’s name.

• For an invoice, a receipt, or a refund, write to [email protected] — we handle it together with Paddle. What is refundable, and when, is set out in our Refund Policy.
• Paddle’s own buyer support is reachable at paddle.net if you would rather contact them directly about a charge.

Legal

• Terms of Service
• Privacy Policy
• Refund Policy

The product itself lives at app.kdpie.com.

KDPie is not affiliated with Amazon.com, Inc. Amazon, Kindle and KDP are trademarks of their respective owners.